Insights

  • The Medicare Advantage Quality Bonus Is Getting Harder to Earn. That’s an Operations Problem.

    The bonus pool keeps growing. The share of plans reaching it keeps shrinking. For provider groups in value-based arrangements, the difference comes down to operational execution — and to the plan you partnered with. KFF put out a number recently that’s worth a closer look. Medicare will spend $13.4 billion on Medicare Advantage quality bonuses…

  • Value-Based Care Doesn’t Fail Because Physicians Won’t Change

    Every few months a new report comes out naming the biggest barrier to value-based care. This year’s version lands on the same thing it always does, just said a little more plainly: physician adoption. The finding is that clinicians trained under fee-for-service resist the new workflows, and that change management matters as much as the…

  • Running the Operation from Four Different Scoreboards

    Productivity, staffing, quality and financials each get reviewed in their own meeting, with their own definitions. The expensive problems live in the gaps between them.